Privacy Policy

Last Updated: 25/08/26
Effective Immediately

Introduction

At Pletsoff Cleaning Upholstery (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, maintain, and protect your information when you use our Website, social media pages, or communicate with us.
By using our Website or services, you acknowledge and agree to the terms of this Privacy Policy, including the limitations of liability and dispute resolution provisions below.

Information We Collect

We may collect:

Personal Information: Name, phone number, email address, ZIP code, service address, and photos of items to be cleaned.
Service Information: Details about furniture, carpets, or upholstery to be cleaned.
Payment Information: Payment details processed securely via third-party platforms such as Zelle, Venmo, PayPal, or a virtual terminal.
Technical Information: IP address, browser details, and Website usage data (via cookies and analytics).

How We Use Your Information

We may use your information to:

Provide cleaning services, estimates, and schedule appointments.
Process payments securely.
Communicate with you about your orders, reminders, or promotions.
Improve our Website, social media, and services.

📌 Opt-Out: You may unsubscribe from promotional messages at any time.

Photos & Service Information

Photos provided by clients are used strictly for estimating costs and identifying upholstery type. We do not use client photos in advertising.

Disclosure of Information

We do not sell or rent personal information. We may share data only with:

Employees, contractors, or trusted service providers (e.g., CRM or cloud systems) who need it to perform services.
Legal authorities, if required by law.
In the event of a business transfer (sale, merger, or dissolution).

We are not responsible for data handling by third-party services (such as Google Drive, Zelle, PayPal, Venmo, or social media platforms) that you may use in connection with our services.

Data Security

We use reasonable measures to protect your information. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information until Pletsoff Cleaning Upholstery and its accounts (including social media) are dissolved, or until a client requests deletion.

Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

Your Consent & Acceptance

By using our Website or services, you agree to this Privacy Policy, including our Limitation of Liability and Dispute Resolution terms.

Limitation of Liability

To the fullest extent permitted by law, Pletsoff Cleaning Upholstery shall not be liable for any indirect, incidental, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, or property damage.
Our total liability for any claim shall not exceed the amount you paid for the specific service related to that claim.

Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or our services shall be resolved exclusively by binding arbitration under the rules of the American Arbitration Association (AAA).
You agree to waive:

Any right to a jury trial.
Any right to participate in a class action or representative proceeding.

Governing Law

This Policy shall be governed by the laws of the State of Washington, without regard to conflict-of-law rules.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

FAQs

In most cases, the furniture will dry within just a couple of hours. However, in some cases, it may take overnight to fully dry, depending on the upholstery's fabric and how deeply it was cleaned. Heavily stained areas will take longer to dry.

Contacts

Phone

Pletsoff cleaning services in Seattle

If you have kids or pets, frequently host friends and family, or simply spend a lot of time at home, your couch and chairs are likely to wear out faster than normal. Additionally, if you bought your mattress two years ago and haven't cleaned it since, there may be coffee mug marks or even worse stains.

Dust, food crumbs, and visible stains are just the beginning. Pollen and other allergens can also accumulate in upholstered fabrics and furniture. But you don't have to accept the fact that your furniture is going to be dirty just because it's used frequently.
Our family-owned and operated business in Seattle can provide you with a refreshing upholstery cleaning that will extend the life of your furniture. Our cleaning services are safe and healthy for kids and pets, and allergen-free. We offer deep cleaning and spot treatments to help you keep your furniture looking like new.

We will send a cleaner to refresh and clean your furniture, bringing new life to your living space. Once our upholstery cleaning process is complete, your furniture will dry quickly, so you can throw a party or watch a brand new series as soon as possible.

Our upholstery cleaning services are strong enough to clean the deepest stains, yet gentle enough not to damage your furniture. We use professional cleaning machines and have expert personnel who help us achieve the best furniture cleaning results possible.

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